Logistics Manager - Pet Id Tag Distribution

The issues

Although the individual items that are sold are very small, each must be individually identified and tracked.

The preparation process involves a number of technologically demanding tasks that must be accurately controlled.

Our partner organisations, such as the RSPCA, can be very demanding and they expect to be able to exchange information electronically.

The solution

The Logistics Manager package was configured and implemented within just 4 weeks to ensure that the business could continue to operate.

The system interfaces to RF tag scanning equipment and publishes data in a variety of formats to partner organisations and customers.

A bespoke labelling module was implemented to not only allow bar codes to be attached to individual items and the packaging but also to incorporate graphics that can be tailored to individual customer requirements.

The benefits

• Packaging can be easily tailored to customer requirements.
• Automated compliance with industry regulations.
• Highly tailored software with the ease of use and reliability of an off-the-shelf package.
• Integration of sales order information to help generate invoices.
• Technology such as RF Tag readers and bar code labelling printers are seamlessly integrated.

Improved performance indicators

• Staff can concentrate on the task of packaging and distributing the products.
• Increased customer satisfaction.
• Requests for information, even about products shipped many months or years in the past, are easily dealt with.